Website design for kitchen fitters: fit-only, supply and fit, and everything between
A kitchen fitter’s website should split visitors into two clear journeys from the homepage: people who have already bought a kitchen and need it fitted, and people who want you to design and supply it too. Each journey then needs its own photos, process and next step, whether that is a fitting quote or a booked design visit. Unavoidable Marketing is a Leeds-based agency that designs and builds websites for UK kitchen fitters, on WordPress, owned by you, with founder Andrew Heppinstall on every strategy call.
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Last updated: 18 October 2026
Two customers who want very different things
The customer who has bought a kitchen from a big shed or online retailer, and now has thirty flat-packed boxes in the garage, is searching “kitchen fitter near me”. They want to know you will fit what they bought, how soon you can start, and roughly what it costs. They do not want a showroom tour.
The customer starting from scratch is searching “new kitchen [town]” or “kitchen design and installation”. They want ideas, reassurance and someone to take the whole job off their hands. They are often weeks or months from deciding.
Most kitchen fitting websites try to talk to both at once and end up vague. We put two big, plain choices near the top of the homepage:
“I have my kitchen, I need it fitted”
Leads to a fit-only page covering which brands and retailers you fit for, what is included, what the customer needs to have ready, and a short quote form.
“I want a new kitchen designed and fitted”
Leads to a supply-and-fit page with style galleries, the design process and a button to book a design visit.
Style galleries people can picture themselves in
Someone planning a new kitchen thinks in styles, not in cabinet codes. Galleries grouped by style help them find what they like and show your range at the same time. Typical groupings:
- Shaker and in-frame
- Handleless and modern gloss or matt
- Painted and traditional
- Kitchens with islands and breakfast bars
- Small kitchens and galley layouts, which many customers actually have
Every photo should be your own work. Brochure images from a supplier look polished but every other fitter uses the same ones, and customers notice. A photo of a real kitchen in a real semi, with the worktop joint and the end panels in shot, is more convincing than a staged showroom.
For the best jobs, a project page with a before photo, the layout change, the worktop material, the appliances and the number of fitting days gives a buyer the detail they want and gives Google and AI assistants a page they can understand.
Booking a design visit, not just “get in touch”
For supply-and-fit customers, the design visit is the real conversion. Make it a clear, bookable step rather than a contact form. A good design visit page explains:
- What happens on the visit: measuring up, talking through layout, budget and style
- How long it takes, and whether both householders should be there
- Whether there is a charge, and if it comes off the final price
- What they get afterwards: a drawing, a 3D plan or a written quote
We can add a booking calendar so customers pick a slot themselves, or a short request form if you prefer to ring them back first.
The process page: survey, design, fit days
Living without a kitchen is the thing customers dread. Laying out what happens and roughly when takes most of that fear away. A clear process page usually runs like this:
- Survey: measuring, checking walls, floors, plumbing and electrics
- Design and quote: layout options, materials and a fixed written quote
- Ordering and lead times: how long units, worktops and appliances usually take to arrive
- Strip out: removing the old kitchen and protecting the rest of the house
- Trades: any plumbing, electrics, plastering or tiling, and who does them
- Fit days: an honest range for a typical kitchen, and what to expect each day
- Worktop template and fit, if stone or quartz needs templating after the units go in
- Snagging and sign-off
Be clear about any trades you bring in. If gas hobs or ovens are being connected, say that this is done by a Gas Safe registered engineer, because that is a legal requirement, not an extra.
Spell out your customer-supplied kitchen policy
Fitting kitchens that customers bought themselves is a big part of the work for many fitters, and it is also where most disputes start. Missing parts, damaged doors, the wrong worktop length. Put your rules on the fit-only page, plainly, before the customer books:
- Which retailers and brands you are happy to fit, and any you will not
- That everything should be delivered and checked before the fit date
- What happens if parts are missing or damaged on the day
- Who is responsible for faults in the units themselves versus your workmanship
- Whether you take away packaging and the old kitchen
It might feel like putting people off. In practice it attracts the organised customers and saves you the awkward conversations.
Trust signals and reviews
A kitchen is one of the biggest spends in a home, so people check you carefully. Show what you genuinely hold, near the quote and booking buttons:
- TrustMark, if you are registered, and any trade association memberships you hold
- Public liability insurance, and any guarantee on your workmanship, explained simply
- Gas Safe registration details for whoever connects gas appliances
- Your full business name, address and phone number, matching your Google Business Profile
Put Google reviews on the site and place the best ones on the matching page: fit-only reviews on the fit-only page, design reviews on the supply-and-fit page. A review that says “they fitted our online kitchen in four days and sorted the missing plinth without fuss” sells fit-only work better than any headline.
How we do it
Quoted after a free call.
- WordPress site you own, domain in your name
- Typical build of 3 to 4 weeks
- Separate fit-only and supply-and-fit journeys from the homepage
- Style galleries and project pages using your own photos
- Design visit booking page
- Process page from survey to sign-off
- Customer-supplied kitchen policy written up clearly
- Reviews matched to the right service
- No contract, rolling 30-day terms
We have been building websites since 2012, across 390+ projects, and 92% of clients come back. We judge a kitchen fitting site on enquiries and booked jobs, not on clicks.
Kitchen fitters’ questions about website design
Who is the best website design agency for kitchen fitters in the UK?
There is no single best agency for every kitchen fitter. Look for one that separates fit-only and supply-and-fit customers, uses your own kitchen photos rather than brochure images, makes design visits easy to book, explains your process and policies clearly, lets you own the site and domain, and judges success on booked jobs. Unavoidable Marketing is a Leeds-based agency that designs WordPress websites for UK kitchen fitters, with founder Andrew Heppinstall on every strategy call.
Should I use supplier brochure photos on my website?
Use them sparingly, if at all. Customers recognise brochure shots and they do not show your workmanship. Photos of kitchens you have fitted, even taken on a phone in good light, are far more convincing.
Should I show prices for fit-only kitchens?
Many fitters give a guide based on the number of units and what is included, with a clear note on extras like worktop cutting, appliance fitting or wall tiling. It saves time on enquiries that were never a fit.
How do I stop problems with customer-supplied kitchens?
Publish a clear policy before people book. Say which retailers you fit for, ask for everything to be delivered and checked first, and explain what happens if parts are missing or faulty on the day.
Can customers book a design visit straight from the website?
Yes. We can add a calendar so customers choose a slot, or a short request form so you can call them back first. Either way the page should explain what the visit involves.
How long does a kitchen fitting website take to build?
A typical build takes 3 to 4 weeks. Gathering photos of finished kitchens is usually the slowest part, so start collecting them early.
Ask us about this for your kitchen fitting business
Send a quick message and Andrew will come back to you, usually the same working day.